Privacy Policy

Privacy Policy

 

Last Updated: July 13, 2025

Hai Sushi Japanese Restaurant (“us,” “we,” or “our”) operates this website (the “Service”). We are committed to protecting the privacy of our visitors and customers.

This Privacy Policy explains what information we collect through our Service, how we use that information, and what rights you have in relation to it.

1. Information We Collect

We may collect the following types of information to provide and improve our Service to you:

• Personal Identification Information: This includes your name, email address, and phone number, which you provide when making an online reservation, placing an order, inquiring about catering, or filling out our contact form.
• Transaction Information: Details of your online orders, including items purchased and order total. (Note: Payment card details are not stored on our servers and are processed directly by our secure third-party payment processor.)
• Usage Data: Non-personally identifiable information that is collected automatically when you use our Service, such as your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and manage your reservations, takeout orders, and catering requests.
• To respond to your inquiries and provide customer support.
• To improve our Service, optimize user experience, and for website analytics.
• To send you promotional materials and newsletters, only with your explicit consent (opt-in).

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Service Providers: We may share necessary information with trusted third-party partners who assist us in operating our business, such as online ordering systems, payment processors, and email marketing services.
• For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable physical and electronic security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use “cookies” to enhance user experience and for analytics. A cookie is a small text file stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of our Service may not function properly without them.

6. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hai Sushi Japanese Restaurant Address: 1101 E Los Angeles Ave, Simi Valley, CA 93065 Phone: (805) 522-0400